— Trust in our robust whistleblowing management system to fortify compliance.
Safeguard your integritycompanystaff
Empower your stakeholders to safely speak out on legal non-compliance, unsafe conditions, behavioral misconduct, financial impropriety, quality concerns or other internal policy violations.
Schedule a free demo. No commitment required.
Anonymous chats.
Secure access.
Low cost.
Unlock the power of accountability with our whistleblowing platform – Confide® .
Anonymous reporting
Enable whistleblowers to file detailed and actionable reports anonymously without fear of retribution.
Investigation tracking
Easily check the status of submissions, ensuring that all concerns are addressed promptly and thoroughly.
Secure communication
Anonymous chat communications with designated recipients of reports, facilitating swift and confidential resolution.
Escalation protocol
Escalation procedures against implicated report recipients, ensuring accountability at every level.
Robust security
Secure access to and storage of submitted reports, safeguarding sensitive information at all times.
Actionable insights
Trend analysis reports to empower leaders to address systemic issues and drive positive change.
Code of conduct inquiries
Inquire about the organization's code of conduct, promoting understanding and adherence to ethical standards.
24/7 accessibility
Round-the-clock availability to all organization stakeholders, ensuring that concerns can be raised and addressed promptly.
About us.
At Speak Out Hotline Service, we believe that sustainable organizations are those that underpin their operations on ethical principles, good governance, and compliance to laws and regulations.
Organizational strategies and structures, policies, processes and procedures, desired culture and behavior, and selection of people, skills, and competencies are all modeled with ethical, good governance, and compliance considerations at heart.
Our mantra is Integrity or Nothing. We so firmly believe in the value of integrity at a personal and organizational level, that we have made it the only course that we champion.
Why us
In designing our service offering to you, we have observed guidance from the Organization for Economic Co-operation and Development (OECD) on whistleblower protection, ISO 37002:2021 (Whistleblowing Management Systems Guidelines), the EU Directive on Whistleblowing and The Ethics Institute’s Safe Reporting Service Provider Standard External (SafeLine-EX).
Therefore, our commitments to you are as follows;
1
Commitment to integrity
We are honest, adhere to clear moral principles and are professional.
2
Commitment to efficiency
We deliver high quality information to you in a timely manner.
3
Commitment to independence
We remain free from conflicts of interest with your organization, your stakeholders, and other service providers.
4
Commitment to protection
We respect whistleblowers’ anonymity, as well as the confidentiality of their information, as applicable and appropriate, to prevent victimization.
Our team
Discover our pricing plans
Transparency shouldn't come with a hefty price tag. Explore our flexible pricing options designed to fit your organization's needs and budget.
Essentials Plan
KES59,990Per MonthAnonymous reporting | Preset templates | Anonymous chat | Email notification alerts | Multi-language translation | Tracking ID | Escalation matrix | Secure recipients portal | Insightful analytics
Enterprise Plan
KES189,990Per MonthAll Essentials Plan features | Advanced case management | Extensive risk-based customization configurations | Anonymized voice | Recipient role-based access | Secure two-factor authentication
Some commonly asked questions
Contract and procurement irregularities | Conflicts of interest | Harassment and discrimination | Theft and misuse of property | Fraud and intentional misrepresentation | Quality concerns | Time and attendance abuse | Misuse of expense accounts and company credit cards | Abuse of authority | Mismanagement of funds | Misuse of information technology resources | Health and safety risks | Any other unethical, illegal, or dangerous activities
- Names of individuals and/or organizations
- Dates and time of when the incident(s) happened or started and for how long
- Place(s) where the incidents happened
- Any witnesses, their names and contact information such as telephone and email addresses
- Proof such as documents, photographs, video, audio etc
- What happens to the proceeds of the crime?
- Is this incident isolated or part of a trend?
- When will it happen again?
You do not need to have evidence or attempt to investigate the incident. You are however encouraged to provide as much factual information as possible to facilitate a conclusive investigation. Do not present false information, knowing it to be false.
The whistleblowing management system is open for use by anyone including members of the general public.
You are not required to identify yourself when reporting an incident. Confide® case management system assures your anonymity unless you tell someone or you willingly identify yourself during reporting.
File a report through the Confide® case management system or as directed through the organization’s awareness broadcast.
Use Confide® for incident reports
Use Confide® for inquiries
Use Confide® for anonymous chats
Try Confide® today.
Take the first step towards fostering a culture of integrity and trust. Discover peace of mind knowing you're fostering a culture of accountability.
Reach Out To Us
We're thrilled to connect with you and assist in any way we can. Whether you have questions about our services, need support, or want to explore partnership opportunities, we're here to listen and respond promptly.